Our emails are checked by our practice manager periodically but are not constantly monitored throughout the day. If the matter is urgent, please call the practice on 4773 3033. Email is used primarily for documentation from medical and allied health professionals along with invoicing and accounts. If you are a patient, please do not use email as a form of correspondence with us unless instructed by our staff. Our lovely reception staff are awaiting to personally assist you with your needs.
For medical emergencies please call 000.
Our receptionists have a good overview of medical related items but cannot be expected to advise on medical care or treatment. They are kept busy, but if you have any relevant questions or queries please discuss the matter with them.
Doctors do not routinely take phone calls as they are usually consulting and doing so would interfere with other patients consultation and potentially care. If you require medical advice please call and speak to our nurse on duty, who is able to relay your message to the doctor for advice. Please be aware the doctor may ask you to come in for an appointment to discuss your issue, call you back or relay a message through our friendly nursing staff.