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Contact Us

Contact our Clinic

Call for an appointment

07 4773 3033

Address

28 Bamford Lane Kirwan, 4817

Email

Our Hours

Monday – Tuesday: 8am – 5pm
Wednesday: 8am – 6pm
Thursday – Friday: 8am – 5pm
Saturday: 8am – 12pm

Our emails are checked by our practice manager periodically but are not constantly monitored throughout the day.  If the matter is urgent, please call the practice on 4773 3033.  Email is used primarily for documentation from medical and allied health professionals along with invoicing and accounts.  If you are a patient, please do not use email as a form of correspondence with us unless instructed by our staff.  Our lovely reception staff are awaiting to personally assist you with your needs.    

For medical emergencies please call 000.

How can we help?

Our receptionists have a good overview of medical related items but cannot be expected to advise on medical care or treatment. They are kept busy, but if you have any relevant questions or queries please discuss the matter with them.

Talking to your doctor

Doctors do not routinely take phone calls as they are usually consulting and doing so would interfere with other patients consultation and potentially care. If you require medical advice please call and speak to our nurse on duty, who is able to relay your message to the doctor for advice. Please be aware the doctor may ask you to come in for an appointment to discuss your issue, call you back or relay a message through our friendly nursing staff.

After Hours Care

For emergency care please call 000 or present to The Townsville Hospital Emergency Department.

The Mater Hospital now also has an emergency department running from 7am to 11pm (this currently has an out of pocket cost of up to $190).

All non-emergency after hours visits for this practice are provided through House Call Doctor. You can book these on 13 55 66. House Call Doctor will usually update us the following day with brief details of your consultation.

You may find the after-hours phone advice service “13 Health” (provided by the Health Department of the Queensland government) useful in deciding what to do after hours. This service is available 24 hours a day for the cost of a local phone call. Call “13 Health” on 13 43 25 84.